Privacy Policy
PRIVACY POLICY
Last Updated: November 5, 2025
1. INTRODUCTION
Contractor Hub LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. INFORMATION WE COLLECT
We collect the following types of personal information from you:
Personal Identification Information:
- Name
- Email address
- Phone number
- Business name and information
- Payment information (processed securely through our payment processor)
This information is collected when you:
- Sign up for our services during phone or video conference calls
- Subscribe to our services
- Communicate with us via email or phone
- Make payments for our services
3. HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process your subscription and payments
- To communicate with you about our services, including customer support
- To send you marketing communications, promotional materials, and updates about our services
- To improve our services and develop new features
- To monitor and analyze usage and trends to improve your experience
- To comply with legal obligations and protect our legal rights
- To prevent fraud and enhance the security of our services
4. COOKIES AND TRACKING TECHNOLOGIES
We do not use cookies or similar tracking technologies on our website.
5. THIRD-PARTY SERVICE PROVIDERS
We use the following third-party service providers to help us operate our business and provide services to you:
High Level (GoHighLevel): We use High Level as our customer relationship management (CRM) system and marketing automation platform. High Level stores your contact information and helps us manage our communications with you. High Level's privacy practices are governed by their own privacy policy.
Stripe: We use Stripe as our payment processor to handle subscription payments securely. Stripe collects and processes your payment information in accordance with their privacy policy and industry security standards. We do not store your complete payment card information on our systems.
These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties.
We may disclose your information in the following circumstances:
- To our third-party service providers (as described above) who assist us in operating our business
- To comply with legal obligations, court orders, or governmental requests
- To protect and defend our rights, property, or safety, or that of our users or others
- In connection with a business transaction, such as a merger, acquisition, or sale of assets
- With your consent or at your direction
7. MARKETING COMMUNICATIONS
We may send you marketing emails and promotional communications about our services, special offers, and updates. You have the right to opt out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email we send you
- Contacting us directly using the contact information provided below
- Informing us during any communication with our team
Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your account and our services.
8. DATA RETENTION
We retain your personal information for as long as necessary to provide our services to you and fulfill the purposes described in this Privacy Policy. When you cancel your subscription, your information remains in our CRM system for business record-keeping purposes, compliance with legal obligations, and to resolve disputes.
If you wish to have your personal information deleted from our systems, please contact us using the information provided below. We will delete your information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.
9. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your payment information is processed securely through Stripe using industry-standard encryption and security protocols.
10. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing of your information
- The right to opt out of marketing communications
- The right to request a copy of your personal information
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
11. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
12. INTERNATIONAL DATA TRANSFERS
Our services are intended for users located in the United States only. We do not knowingly collect information from individuals outside the United States. All data is stored and processed within the United States.
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (note: we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information below.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. DO NOT TRACK SIGNALS
Our website does not currently respond to "Do Not Track" signals from web browsers.
16. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Contractor Hub LLC
Colorado, United States
(773) 677-1149
17. GOVERNING LAW
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
18. Messaging Policy
All the above categories exclude test messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
